Meeting Testimonials

Not a Single Complaint

It was great working with you, Jessica! Everyone fell in love with Springhouse and kept saying how gorgeous the property was. People were also impressed with the dinner; service and food. Ivan went above and beyond with helping us find some other bar options, in addition to High Dive. I can honestly say I didn’t hear a single complaint from anyone.

I’ve already told my husband we need to take a trip to Highlands with the kids this spring!

Thanks again for all your help! You made this a wonderful event and trip for the team.

Heather, Cox Media Group

Exceeds Expectations

Melissa, I wanted to reach out and once again congratulate your team on a job well done!! In spite of freezing cold temperatures along with snow and ice, your team exceeds expectations on every level.

Emma and Hannah and their staff ran both events flawlessly. Emma constantly amazes me with her efficiency and her attitude. She is always smiling and happy and it is such a pleasure to be around her that it doesn't even seem like work.

Chef over-delivered on the food for both the Rehearsal Dinner and the Wedding Reception.  

Casey successfully wore many hats from shoveling ice at The Farm to making sure the bars at the Rehearsal Dinner and Welcome Party were set to perfection and no detail was missed.

Sarah went above and beyond and was so amazing to work with and made [everyone] feel welcome and taken care of their entire stay. 

Staffing shortages and supply chain issues have plagued many vendors I work with and they always use it as an excuse for missing the mark. Old Edwards' staff uses those same issues as a chance to rise above circumstance and exceed expectations on every level.

Please pass this along to Mr. Delany and the entire staff so they know that we all noticed their hard work and dedication to service.

I look forward to being back at Old Edwards in April!!

All my best, 

Laura 

Laura, Sugar Event + Design

We Were Spoiled!

It was nice to see you and catch up before we departed yesterday. I wanted to send a quick THANK YOU to you and the entire Old Edwards Inn team for a great weekend. Stephen checked us in and assisted us with the room orientation and he did an amazing job.  The room was great, and we were excited to have some time to just sit back and relax on the balcony while enjoying a nice glass of wine. 

Dinner at Madison’s was spectacular.  Kendall, our server, did a great job and took wonderful care of us.  And I have to give a shout-out to the chef and the culinary team as the food was divine!  We will definitely be making reservations there again when we return to Highlands later in the year.  Chris and I enjoyed the tour Sarah gave us of the Farm and Half-Mile Farm. Every staff member we encountered was so pleasant and welcoming to us.

Highlands is a very charming town, and we can’t wait to come back up for another visit – hopefully in July or August.  Thank you again to the amazing team at Old Edwards Inn – we were spoiled!

Until next time – Cheers!

Carrie Cassidy
Manager, Consulting - Hospitality
Amadeus North America

Absolutely Perfect

Jessica, I've had many compliments and accolades regarding the facility and especially the food. Arguably the best brisket I've ever eaten in my nearly 64 years and I know brisket. Everything was delicious and am genuinely appreciative of everyone's effort and attitude. My feedback is to continue what you're doing. Everything was just perfect! Thanks to you and your staff, many people will have very fond memories of Highlands and Springhouse.

Best

Mike

Hope to Come Back Soon

Thanks so much for your work on our board retreat this weekend, Jessica! Everything was fantastic and they loved the area and the property. I received a lot of comments on how great the staff is. Some will definitely be back on personal vacations. On a personal meeting planner note, I noticed how many more staff you all had at our events than I normally see at other properties – which I love of course! I hope to be back again soon.

Beth Denny, First Point Resources, NCCACC

Wow! Old Edwards does it again!

At every touchpoint, the OEI team impressed us. I worked with Kyle and Laura Wilkie in the planning process. Laura had great attention to detail, quick replies to emails/calls, and was a joy to communicate with leading up to the event. Kyle was my partner in creating innovative solutions to still have an exquisite event during COVID. We spent months communicating and pivoting when needed. There was laughter (and tears); He was a joy to work with and the events were absolutely splendid! On-site the Half-Mile Farm, Banquets, Culinary, and Housekeeping teams exceeded our every expectation! Laura, Chris, and Alister took such great care of my team and all the guests. The banquets team was first class- every single one of them deserves a special shoutout! That team was incredibly helpful, easy to work with, and (literally) weather the crazy storm like seasoned pros. Banquets at OEI is truly some of the best in the biz! Culinary hit it out of the park at every turn. Four events and breakfast every day and still every meal was just as delicious as the last!! Housekeeping managed the tight turns with a smile on their face and didn't miss a beat. Per usual- OEI provided a first-class guest experience and exceeded our every expectation at every possible team. BRAVO!!!! We can't wait to be back again soon!  

Betsy Krug & the Entire Team at Rebecca Rose Events

A Memorable Occasion

Thank you so much for all that you and the hospitality team at Old Edwards Inn did to make the birthday celebration for our loved one a special and memorable occasion, Sarah!

We were very pleased with the room, the bar, the buffet, and the service we received. Everyone worked so hard to make it exactly as we wanted. Heidi was especially helpful and accommodating on the day of the event. Please let her know of our sincere appreciation.

Gratefully,
 

Judy