Meet The Spa at Old Edwards Team

The Blue Ridge Mountains of North Carolina are believed to exude a certain energy with healing powers, and we've channeled that energy into a unique spa experience, where rough-hewn timber and stone create a haven from the outside world. Rated Condé Nast's Top Hotel Spa in North America, The Spa at Old Edwards offers soothing skin treatments and restorative massages using herbs and botanicals from around the world, as well as from our own gardens and greenhouses.

Branden Fein

Spa Director

With over 20 years of wellness industry experience at luxurious resorts all over the country, Branden has served as Executive Director of Spa & Wellness at the Hotel Crescent Court, Dallas, TX, and Director of Spa at Pinehurst Resort &

Country Club, Pinehurst, NC. He also held multiple executive positions at Mokara Spas at Omni Hotels & Resorts, San Antonio, TX. Branden brings a strong understanding of the complexity of the spa marketplace and how to maneuver through this competitive landscape. He has a passion for luxury and exceeding guest expectations. Branden enjoys excellent food and wine and loves to travel. We welcome him and his wife Johanna to Highlands.

Chandler Smith

Assistant Spa Director

Chandler has been in the hospitality industry for 11 years, eight years with Old Edwards Inn. She served two years at the Front Desk, one year in Sales & Events, and five years with the Spa, where she continues to bring energy and

impeccable customer service to our guests.
Chandler enjoys birding, photography, and spending time with her husband, Daniel.

Timmy Haller

Spa Operations Manager

Timmy brings over 20 years of customer service to our team. He has been with Old Edwards Inn for ten years. Five years in the Spa (three years as Management, one as Boutique Manager, and two as Assistant Spa Operations Manager). He also

served five years as a Bellman, one of those years as Bell Captain. He enjoys spending time with his daughter when he is not creating raving fans at Old Edwards Inn.